TrendyFrame Corporation
UOB Building
Sudirman, Jakarta
March 4, 2011
Mrs. Marisha Pauline
Villa Bintaro
Jakarta
Dear Mrs. Pauline
We regret very muchthar you were troubled to write your letter of January 3regarding the proofs ofyour daughter portrait.
After carefull examination of five proofs, I’m convinced that they are not worthy of so good a subject as your young daughter.
That these proofs, Mrs. Pauline, do not meaqsure up your expectations of our service is explained by the illness of Mr. Johnny at the time of our sitting. When you made the appointment, he was not ill. After an absence of four weeks, he is again with us.
Mr. Johnny specializes in children’s portrait. During his enforced absence, however, a collegue did his best with children, but I assure you that we can now make a better portrait of your daughter.
Under the circumstance we are glad to suspend our regulation of one set of proofs for each patron. We invite you to call at our studios again. By visiting us on or befoore Sunday, March 13, you will be assured of an artistic portrait for her
Cordially yours,
Samuel Rizal
Manager
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